Frequently Asked Questions

Everything you need to know about our leather craftsmanship and services.

What is the standard shipping timeframe?

We offer standard ground shipping which typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

How do I return my order?

We accept returns of unworn, ticketed merchandise within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.

How should I care for my leather boots?

To preserve the quality of your leather, we recommend using our specially formulated leather conditioning cream and avoiding prolonged exposure to direct heat or moisture.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and duties for international orders are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options via Afterpay.